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Return & Refund Policy

 

Thanks for shopping at InterwestSafety.com.  If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, you must contact Interwest and obtain a return authorization.  Items returned without authorization will not be accepted.  The item must be unused and in the same condition that you received it. Your item must be in the original packaging and you must have the receipt or proof of purchase. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within the timeline outlined on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

 

Warehouse

Regional Warehouse

We operate in 5 regional warehouses to provide you a fast and reliable delivery service

Delivery Truck

Fast Shipping

From highway signing and safety products to crash cushions and traffic monitoring equipment.

Experienced Staff

Experienced Staff

If you need assistance, a member of our friendly staff will be always happy to help you.